At CASIDOR, we strive to ensure your products arrive safely and as quickly as possible. Below, we detail our delivery options, timeframes, and conditions.
Shipping Locations
We currently ship within the United States only.
We do not ship to P.O. boxes or APO/FPO addresses.
Shipping Methods & Carriers
We ship orders using the following trusted carriers:
The carrier used for your order will depend on your location, shipping method selected, and availability.
Order Processing
Orders are processed within 1 business day.Orders are delivered through Amazon Delivery Service. Standard U.S. delivery typically takes 2–3 business days after dispatch.
Tracking information is sent once your order ships.
Delivery Time
Standard U.S. delivery typically takes 2–3 business days after shipment.
Delivery timelines are estimates and may vary due to carrier conditions, weather, or other unforeseen delays.
Shipping Costs
We offer free standard shipping on all U.S. orders.There are no additional shipping charges at checkout.
Order Changes & Address Updates
Orders are processed quickly.
If you need to update your shipping address or modify your order, please contact us immediately via:
Once an order has shipped, it cannot be modified.
Shipping Status:
Once your order ships, you'll promptly receive a shipping confirmation email containing your tracking number.
If you don't receive the shipping confirmation email immediately, don't worry! We are aware of the delivery date or date range provided at checkout, and rest assured, we will deliver the items within that timeframe.
Order Changes:
Please notify us immediately if there are any changes to your order. Please note that custom and pre-ordered pieces cannot be exchanged for other designs.
Item Not Received:
If you have successfully placed an order and still haven't received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at support@casidor.com.
Tracking Your Order:
Tracking information will be emailed once your order has been dispatched. You can also track your order using this link.
If you experience any issues with tracking or delivery, please contact our support team and include your order number.
Taxes
We are required by law to charge sales tax on all items purchased, unless in situations where it is not required by law.
Thank you for buying with confidence!
For further inquiries:
If you have any questions about our shipping policy, please contact us:
Phone: +1 (214) 506 3066
Email: support@casidor.com
